|Time||Program Code||Thursday, March 22|
|12:45 PM - 2:15 PM||PD1||Professional Development
What's in Your Wallet? Staying Profitable in the World of O&P
Learn practical business information, including common pitfalls in running a business, how to gain market share, and how to create an entrepreneurial niche for your practice.
|2:20 PM - 3:50 PM||PD2||Professional Development
Controlling the Inventory Beast
Do you really know the cost of your inventory? Is it just a series of wild guesses and random reactions to what you need at any given moment? Discuss how to organize, streamline, and control one of the greatest loss areas in your practice.
|5:10 PM - 6:25 PM||PD3||Professional Development
Who Moved My Dog Dish?
Our lives are changing at a faster pace than ever before. How do we cope with all of the changes in our lives? This program will not stop change, but it will provide tools to take control of your life. You can either let change control you, or you can harness change to your benefit.
|Time||Program Code||Friday, March 23|
|8:15 AM - 9:45 AM||PD4||Professional Development
Is Your Company Built to Last? Keys to Ongoing Organizational Success
Focus on the necessary financial, organizational, and personnel controls needed to effectively manage an O&P company. Review benchmarks, budgeting, employee fraud, and many other important issues affecting your business.
|Time||Program Code||Saturday, March 24|
|7:00 AM - 8:30 AM||PD5||Professional Development
Seven Billion People on Earth, So What Makes You Different?
In this tough economy, get tips on how to make your company stand out from the rest. Customer service is consistently rated one of the top priorities of consumers. Maximize your customer service and sales force.
|10:45 AM - 12:15 PM||PD6||Professional Development
Designing Best Practice Processes
Walk through several examples of how to design process flow that cut waste and will thrill your patients, employees, and referral sources.